Embedded Systems Integrator - Technical Support - Rome

  • Job Location: Italy
  • Type: Contract
  • Posted: 04/02/2019

A long term opportunity to be part of Customer Support Team for a content media creation company based in Rome.

As Customer Technical Support, you will follow the SW maintenance of the Android TIM Set Top Box and support the integration of new features.

The main activities will be to reproduce the issue raised by the customer, to perform 1st level debug to describe and explain to Technicolor R&D. You will be an interface with other TIM CTS who follow the specification and product description. You will also be the interface to validate the specification and to plan end user test cases.

Technical know-how required:

- Knowledge of end-user experience
- Validation and test environment (tools to execute the test, tools to raise the issues)
- Able to communicate effectively with the customer and R&D teams
- Pro-active approach
- Languages: Fluent Italian and very good English

Capital International Staffing Ltd is acting as an Employment Business in relation to this vacancy.


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